Friday, September 6, 2024

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WHAT YOU NEED TO KNOW TODAY: SATURDAY, SEPTEMBER 7, 2024

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By Robert Williams and Cathaleen Chen

PARTNER CONTENT
How to Apply AI-Powered Personalisation to Omnichannel Retail

Today, harnessing AI to forecast demand, set prices, improve product design and connect with customers in new ways is at the forefront of conversation around optimised omnichannel strategies. Personalisation and connected consumer strategies are now critical to align with accelerating consumer behaviour and consumer sentiment seeking more accurate product recommendations, tailored service and individualised retail experiences.

Compiling intelligence from three sources of thought leadership shared by BigCommerce, its reports: How AI Is Reshaping Fashion E-Commerce, and the 2024 Global E-Commerce Report: Fashion and Apparel as well as insights shared at SXSW in 2024, BoF shares the most pertinent insights relevant to optimising omni-channel strategies here.

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