Earth Day Greenwashing in Overdrive; LVMH Results: What to Expect
WHAT YOU NEED TO KNOW TODAY: MONDAY, APRIL 10, 2023 | | |
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| BoF LIVE | How Retail Careers Are Evolving | On a recent BoF Live, Neiman Marcus's president and chief merchandising officer, Lana Todorovich, shared key insights into how the retailer is navigating the luxury retail sector's transformation with an emphasis on the customer experience, and how retail careers are changing in the sector.
"Connecting our customers with their sales associates is hugely important. [...] The customers that [have] relationships with sales associates spend 12 times more," Todorovich said.
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