Starting today, visitors to SSA.gov will experience a fresh homepage and a new design to help them find what they need more easily.
"SSA.gov is visited by over 180 million people per year and it is one of our most important tools for providing efficient and equitable access to service," said Kilolo Kijakazi, Acting Commissioner of the Social Security Administration. "Whether providing service in person or online, our goal is to help people understand what they may qualify for and seamlessly transition them to an application process." Improved self-service capability allows people to skip calling or visiting an office, which helps Social Security staff focus on those visitors who need in-person assistance.
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