AHRQ Views Blog: Catalyzing Conversations on the Quality of Long-term Care

Measuring What Matters: Catalyzing Conversations on the Quality of Long-term Care In the first of four blog posts on the challenges of advancing healthcare quality, members of AHRQ's National Advisory Council highlight long-term care's vital role in patient recovery, rehabilitation and safety. The authors assert that quality measurement and improvement must include both clinical outcomes and consumer expectations, especially the voices of patients, their families and caregivers, and the healthcare teams that care for them. Among essential questions that must be asked: How much time have we spent asking long-term care patients and their families what quality means to them? Have we asked healthcare workers delivering long-term care about what quality means to them and how it could be better? Access the blog post, as well as a previous overview blog by AHRQ Director Robert Otto Valdez, Ph.D., M.H.S.A. Agency for Healthcare Research and Quality

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