CONGRESS AT A BREAKING POINT — The Department of Veterans Affairs and Oracle Cerner’s woes in replacing the agency’s digital health records system has left Congress seething. The project — tied to at least four veterans’ deaths and estimated to cost more than $50 billion after initial estimates put it at $10 billion — is on pause, and lawmakers are threatening action. Some are browbeating to end the program, while others want to boost oversight. And last week, the problems led Sen. Chuck Grassley (R-Iowa) to put a hold on a confirmation vote for President Joe Biden’s nomination to fill the VA’s No. 2 position. One last shot? Key lawmakers, including Senate Veterans’ Affairs Chair Jon Tester (D-Mont.), are trying to give the VA another attempt to get it right after the department halted the system rollout this spring and renegotiated its contract with Oracle Cerner. “Modernization of the electronic health record is not optional,” Tester told POLITICO. “It has been a nightmare,” House Veterans’ Affairs Chair Mike Bost (R-Ill.) told POLITICO. Bost is among those threatening to pull the plug, saying the old system could be improved. “I carry the carrot and the stick. … The stick got their attention. That is good because we need to wake them up.” The backstory: More than a dozen officials who’ve been involved or intimately familiar with the project told POLITICO that the problems stem from myriad issues. They bemoaned a lack of leaders with relevant experience, a failure to prepare for deployments, a rushed initial rollout and a lack of buy-in from VA clinicians wedded to its homegrown system, VistA, which dates back at least 40 years. “The program was never designed to be successful,” said Peter Levin, a former VA chief technology officer. “Not making difficult choices and not making good choices is costing, at the very least, taxpayers billions of dollars.” The response: Oracle Cerner declined to comment on the record but previously told POLITICO it backed the pause. The VA says it will continue to press forward and use the pause to fix technical problems and optimize the system to meet clinicians’ needs. Neil Evans, the VA’s program director, said that organizational change is more difficult than implementing the new technology. WELCOME TO MONDAY PULSE. Are you involved in the VA’s EHR modernization, whether as a government official, contractor, clinician or patient who has experienced the system? I want to hear from you and can keep you anonymous if needed. Reach me at bleonard@politico.com. And contact me or our regular host, Daniel, at dpayne@politico.com with any other tips and feedback. TODAY ON OUR PULSE CHECK PODCAST, Kelly Hooper talks with Robert King, who moderated POLITICO's Next Generation of Health Care Therapies event, about what the event's panelists think the future will hold for rare disease treatments, including how gene therapy might hold the key to effectively treat rare genetic diseases and alleviate future chronic diseases.
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