Left-Side Vertical Navigation | Three Levels of Pain Points | How to Interpret Dendrograms from Card Sorting | How to Design a Good Search UI

Vertical navigation is a good fit for broad or growing IAs, but takes up more space than horizontal navigation.

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  View this email in your browser New Articles Left-Side Vertical Navigation on Desktop: Scalable, Responsive, and Easy to Scan   Vertical navigation is a good fit for broad or growing IAs, but takes up more space than horizontal navigation. Ensure that it is left-aligned, keyword front-loaded, and visible.   8 min read Three Levels of Pain Points in Customer Experience   Pain points are problems that occur at the different levels of the customer experience: interaction level, customer-journey level, or relationship level.   6 min read New Videos ▶ How to Interpret Dendrograms from Card Sorting to Improve Information Architecture   Card sorting is great for designing or evaluating an information architecture (IA), but can be hard to interpret. Dendrograms visualize the data which can help you make the necessary decisions which are rarely clear-cut but require tradeoffs. 4 min video ▶ How to Design a Good Search UI   If users don't use your search a lot, it's often because the search user interface is poorly designed. Here are the top guidelines for how to show the search feature on both desktop and mobile. 2 min video Virtual UX Training America/Europe  May 15 – May 21 Full-day courses America/Europe/Middle East June 12 – June 25 Half-day courses America/Europe/Middle East Qualitative Research Series July 12 – July 16 Half-day courses Americas/Asia  July 24 – August 6 Half-day courses Full event program describing all full-day UX training courses and the virtual conference format. Intranet Design Annual Questionnaire Please answer a 5-minute questionnaire about the Intranet Design Annual and get a chance to win a free report or one-hour talk of your choice. You are receiving this newsletter because you subscribed at https://www.nngroup.com/articles/subscribe 48105 Warm Springs Blvd., Fremont, CA 94539-7498, USA Copyright 2020 Nielsen Norman Group, All rights reserved Manage preferences or unsubscribe.