PACT ACT SCRUTINIZED — The chairs of the House and Senate Veterans’ Affairs Committees, Rep. Mike Bost (R-Ill.) and Sen. Jon Tester (D-Mont.), are concerned about error messages thousands of veterans received when filing online for benefits under the PACT Act, Ben reports. What happened: The VA had launched a major push to encourage veterans to file or submit an intent to file before Wednesday so their benefits could be backdated a year. A tech glitch due to high demand affected about 5,600 veterans in trying to file for backdated disability benefits under the legislation that expanded health care benefits for veterans exposed to toxins like burn pits. Bost noted he was encouraged to hear that the VA still honored the backdate for veterans affected. The VA said in a statement that it’s logged all the filings and no veterans will miss out on benefits because of the issues. The agency announced Thursday it was extending the deadline until Monday, Aug. 14. “VA’s failure to anticipate and prepare for the increased volume of submissions as the PACT Act deadline approached is unacceptable, given that the situation was easily foreseeable,” Bost said in a statement, arguing the VA took too long to address the issues. Tester is also worried about long phone-call wait times for veterans, which the VA said it’s working to decrease, saying there has been an unusually high number of calls. “We continue to work on these issues and will not rest until they are fully resolved,” the VA said. Further scrutiny: The news of the issues surfaced as the National Academies of Sciences, Engineering, and Medicine released a report Thursday on the VA’s benefit decisionmaking process. The report found that the process was “reasonable and logical” but said it should be more transparent, and without setting forward standards, inconsistencies could occur during decisionmaking. VA spokesperson Gary Kunich said the agency will “thoroughly review” the recommendations. TRACKING HEAT-RELATED CALLS — HHS’ climate change and health equity office launched a new national dashboard this week that tracks heat-related illnesses as heat waves hit parts of the country. Federal officials hope state and local officials can use the dashboard, which draws from heat-related emergency calls at the county and state levels, to help shape heat-mitigation strategies. The dashboard also displays the average time it took emergency services to reach a patient, how many patients were transported to a facility and how many died. It also provides a breakdown by age, race, gender and whether they are in a rural, suburban or urban area. Children, older adults, communities of color and lower-income communities are most vulnerable to extreme heat, HHS says, which means climate change and rising heat can worsen health outcomes for those groups. What the dashboard found: The national rate of heat-related emergency calls has climbed since 2018. Nearly half of states — mainly concentrated in the South and Mid-West — had a higher-than-average number of emergency calls related to heat between July 6 and Aug. 4. The dashboard will be updated weekly.
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