Top 10 UX Videos of 2020 | 6 Social Media Interaction Types| AR and VR vs computer screens

The following user-experience videos published in 2020 were the ones our audience read the most:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  View this email in your browser News Top 10 UX Videos of 2020   These are the videos published in 2020 that received the most views from our audience.   2 min read   New Videos ▶ Companies on Social Media: 6 Interaction Types   Our user research discovered 6 distinct types of interactions users/customers have with companies on social media. Recognize each type, and support each one with different design approaches. 3 min video ▶ Augmented and VR vs computer screens   Will 3D user interfaces like VR and AR replace flat screens, and how should UX designers prepare for these technologies? 8 min video Virtual UX Conferences Asia/Australia/North America  January 23 – February 5 2 Half-days per course America/Europe  February 20 – February 26 Full-day courses America/Europe March 15 – March 26 2 Half-days per course Full event program describing all full-day UX training courses and the virtual conference format.   World's Most User-Centered Countries Based on the registrations for the UX Conference in 2020, we have calculated which countries had the most UX professionals participate relative to each country's population. The world's most user-centered countries in 2020 were: Singapore USA Denmark Switzerland Netherlands Canada Norway Belgium U.K. Ireland This is a bunch of rich countries, so we would definitely expect them to score high in caring about UX. Another way of looking at the data is to consider what countries are investing in the future, in terms of UX investment relative to GDP (i.e., of the resources they have available right now, how much do they invest in UX and thus in growing their knowledge-work potential for the future). In this analysis, the world's leading UX-investing countries in 2020 were: Singapore Croatia Lebanon North Macedonia Jordan Honduras Uruguay Georgia (country of) Ukraine Canada These lists only include countries with more than 1 million inhabitants. Some smaller countries and territories actually ran up even more impressive investments in UX in 2020: Bermuda, Gibraltar, and the Channel Island of Jersey all ranked even higher than Singapore. These small places are strong in financial services and gaming; two industries that invest substantially in UX because of the huge ROI. The Isle of Man, Malta, and Luxembourg all rank below Singapore but above the USA. All said, among bigger countries, the winner is clear: Singapore is the world's most user-centered country. You are receiving this newsletter because you subscribed at https://www.nngroup.com/articles/subscribe 48105 Warm Springs Blvd., Fremont, CA 94539-7498, USA Copyright 2020 Nielsen Norman Group, All rights reserved Manage preferences or unsubscribe.