Interested in participating in a clinical study? Make sure your medical providers don't bill you for simply learning what's involved, Axios' Bob Herman writes. The big picture: Clinical trials aren't free for patients, but experts interviewed for this story agreed that a hospital shouldn't charge people just for getting information about them. Zoom in: John Mathna, 58, of Chattanooga, Tennessee, suffers from a brachial plexus avulsion injury, which creates pain due to damaged nerves near his spinal cord. - Last June, he says he got in touch with a Mayo Clinic doctor conducting a study to see if electrical stimulation could help ease the pain in these types of injuries.
- After a 20–30 minute video call with the doctor, Mathna ultimately decided not to participate.
The bill: $476 from Mayo Clinic. - On top of that, he says Cigna, his insurer, told him the consult was out-of-network and therefore not covered at all.
What they're saying: Health care finance and clinical trial experts say out-of-pocket costs have hindered clinical study participation. But no one contacted by Axios had heard of hospitals billing patients who are only learning what's involved. - "What you don't want to do is create barriers for people who are interested in participating in a study," said Erin Fuse Brown, a health care law and policy professor at Georgia State University.
The other side: "We will not comment on a specific patient's circumstances, but we can say that participation in studies are handled separately from clinical appointments or consultations," a Mayo spokesperson said. - Cigna did not respond to interview requests.
The resolution: Mayo waived Mathna's entire balance after Axios asked about his case and notified the collections agency pursuing Mathna to "cease all contact." - Mathna was happy the bill was cleared, but he said the experience "made me feel very uneasy about the supposedly respected medical treatment facilities out there."
This is part of Axios' series, Billed and Confused. Have you been hit with an unexpected medical bill? Maybe the overall medical billing experience left you feeling puzzled or upset? Reply to this email from the Vitals team so we can dig into what's happening. |
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