Monday, November 22, 2021

How to Hook Gen-Z

The Rise of the Chief Supply Chain Officer
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WHAT YOU NEED TO KNOW TODAY: TUESDAY, NOVEMBER 23, 2021

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Industry Insights on Evolving Luxury Consumer Behaviour

Today, the female-identifying consumer for which luxury still designs most of its products is younger, more financially independent and better-informed. Their priorities revolve around authenticity as well as ethical and sustainable production, and they respond better to hyper-localised retail strategies and technologically integrated touchpoints.

Last week, Bulgari CEO Jean-Christophe Babin and McKinsey senior partner Aimee Kim discussed what is driving the female-identifying hard luxury consumer to purchase today. BoF shares key insights.

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